Refunds will be given to customers who contact me, in writing by post or email, within 8 days of receiving their goods.
Refunds will be given as long as;
i) We receive the returned goods
ii) The goods are in the original packaging, unused.
Please also note that;
i) Refunds can only be credited to the card originally debited.
ii) Refunds will be issued on the day of receiving and checking of returned goods.
iii) That you are responsible for both the postage and the goods when returning items to me. I cannot be held responsible for any damages or losses made by Royal Mail or designated courier, and therefore cannot refund any items I do not receive. In the case of losses made by Royal Mail or designated courier when returning items to me, it will be up to the customer to make a claim against Royal Mail or the designated courier.
We can exchange goods for the same amount or as part payment for further goods.